Our Commitments
Responsibility at Every Step
As Western Australia’s only PEFC Certified Pallet Supplier, we are committed to doing our part in creating a sustainable and equitable supply chain that benefits the world by supplying PEFC certified pallets.
We are also deeply committed to providing the best in customer service, providing transparent pricing, and providing safe, reliable products that meet the highest standards of quality and precision manufacturing.
Our Commitment to Customer Service
Our management team and staff are helpful, friendly and committed to doing everything within our capacity to support your business. We’re dedicated to providing you with outstanding customer service every day of the week.
Our Commitment to Transparent Pricing
Working with West Coast Pallets & Crates means no hidden costs or surprises on your invoice. We promise transparency in our pricing, so you’ll always know exactly what you are paying for.
We strive to build trust with our customers, helping you to make informed decisions with confidence – so you can spend more time on your core business, while we take care of the crates, pallets, and other export-ready timber shipping materials.
Our Commitment to Safety
Safety is one of our top priorities – both in our manufacturing process. and while transporting products to and from site.
We are committed to ensuring a safe environment at every stage of the process. We strive to stay at the top of best industry practice by continuing to improve, expand and evolve our safety protocols.
Pallet Design Technology For Safety & Reliability
As we service many different industries with a vast array of specific needs, we use a specialised pallet design software. This software allows for a comprehensive review of all possible variables, including the design, dimensions, timber species, moisture content and nail specifications.
Our software will provide you with the confidence that your order will be built to the exact specifications required by your business meeting the highest standards of quality and precision.
Our Commitment to Sustainable Timber
Our Programme for the Endorsement of Forest Certification (PEFC) Chain of Custody certification ensures the traceability of timber from the forest through to the end consumer.
As the only PEFC certified pallet manufacturer in Western Australia, we are proud to have the ability to offer PEFC certified pallets, gluts, crates and other timber products to our customers, guaranteeing that the timber we have used in these PEFC certified products comes from sustainably managed forests.
Our products meet rigorous environmental, social, and economic standards, actively supporting the conservation of forests, the protection of wildlife, and the promotion of sustainable practices. By choosing to work with West Coast Pallets & Crates, you are supporting responsible forestry practices and contributing to the preservation of our natural resources for future generations.
Who We Are
Loyalty Focused
Our commitment to our customers is by far the most important thing to us; we dedicate ourselves to thoroughly understanding your business operations so we can better meet your needs and requirements.
